29 January, 2010

The converter failed to save the file

Computer running office 2007 try to open an excel file from SharePoint site for edit. Error: (Save as) The converter failed to save the file. However, if user start the Excel program before opening the file from SharePoint, no problem at all, no error message and file saving fine. 

The fix is to do the following:
- Open Word
- Click the Office button (Top-left in the window)
- Click Word Options
- Click Resources
- Click the Diagnose button
- Click through the wizard until it’s finished
- Close all browser windows

I hope the above information will helps u to resolve the issue!!

In case of any queries/questions then please let me know. I would be more than happy to help you as well as resolves your issues. Thank you.

Excel cannot open the file 'filename.xlsx' because the file format for the file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file

When you try to open a workbook that you receive in an e-mail message for review in Microsoft Office Excel 2007, the workbook does not open. Additionally, you receive the following error message:
Excel cannot open the file 'filename.xlsx' because the file format for the file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.
This issue occurs only when you send a workbook for review. The workbook file is saved as an Excel binary workbook. However, the workbook has an .xlsx extension that is appended to the file.

To work around this issue, save the workbook as one of the following file formats before you send the workbook for review:
--Excel Binary Workbook (*.xlsb)
--Excel 97-2003 Workbook (*.xls)

26 January, 2010

The document information panel was unable to load. The document will continue to open. For more information, contact your sys admin.

I have a custom field type as a dropdownlist which displays the no. of users from the web site. Now I have a document library with this custom field type. When I tries to create a item it opens the MS Word instance and it gives a message as Document Information Panel is unable to load.

After lots of research and debugging the issue on my dev-env, i was able to resolve the issue.
The Steps taken for resolution:

1. Open this location- C:\Program Files\Microsoft Web Designer Tools\Office12\1033\IPEDINTL.DLL
2. copy IPEDINTL.DLL
3. paste it here- C:\Program Files\Microsoft Office\Office12\1033\IPEDINTL.DLL
4. Close all the applications that are presently open as well as all the browsers
5. Open the sharepoint site in a new browser and check the results !!

Please let me know in case of any issues.. Thanks !! I hope, the above steps will helps you to resolve your issue regarding the same !!