Problem:
System
Center Configuration Manager 2007 Service Pack 1 (SP1) will not restart the client
computer automatically. It prevents pending important updates from being installed
successfully on these computers.
What I did to
resolve this issue:
HKEY_LOCAL_MACHINE\Software\Microsoft\Sms\Mobile Client\Reboot
Management\JobCounter
- set JobCounter to 0 (zero)
under very specific conditions; the persistent job counter is not decremented when a job is finished. The coordinating system prevents these client computers from being restarted because it believes that a job is still running based on the JobCounter value.
Root Cause:
- client incorrectly concludes that a job is running because JobCounter <> 0
- hotfix prevents problem from happening again
- hotfix does not correct the JobCounter value.
If
you have any queries/questions regarding the above mentioned information then
please let me know. I would be more than happy to help you as well as resolves
your issues J
Thank you
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