25 July, 2012

This file cannot be saved because some properties are missing or invalid. Use the Document Information Panel to provide the correct property values. Errors for required properties are marked with a red asterisk, and errors for invalid properties are marked with a red dashed border.

User has raised an incident ticket by mentioning that he is not able to save the word document and getting the below mentioned error message:

This file cannot be saved because some properties are missing or invalid. Use the Document Information Panel to provide the correct property values. Errors for required properties are marked with a red asterisk, and errors for invalid properties are marked with a red dashed border.

Configuration: SharePoint 2010, Word 2010, IE7.0, Windows 7 OS.

While researching on the same, I found one Microsoft KB which clearly states that this is a known issue and multiple workaround can be used to fixed the same. Here is the article based on the same:


100% credit to this Microsoft KB which resolves our issue but I continued my RnD on the same and successfully reproduced the issue at my end also.

What also we can do apart from Microsoft KB?

§  Open the same document library which has the problem
§  Settings
§  Library settings
§  Content types
§  Hidden fields in the content types
§  Make the necessary fields options and check the results

I am pretty much confident that by using the above mentioned steps, we will be in a position to resolve the issue without any problems.

If you still face the same problem then please let me know so that we can troubleshoot and resolves the issue as soon as possible. Thank you.

7 comments:

  1. This comment has been removed by the author.

    ReplyDelete
    Replies
    1. Thank you, my pleasure :) Do let me know in case of any issues/queries, Thanks once again.

      Delete
  2. Excellent info! Works for me.

    ReplyDelete
  3. Thanks for sharing this.

    ReplyDelete
  4. Document Properties is greyed out (not an option) for me???
    In the Text group, click Quick Parts, point to Document Property, and then click to insert the control for the business data column.

    ReplyDelete
    Replies
    1. what kind of permissions you have? Please check the permission level at the site level as well as at the document library level..

      Delete
  5. I can't locate Content Types under Library Settings.

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

Note: Only a member of this blog may post a comment.