27 May, 2013

Unable to view items in the document library and list after migration: SharePoint 2010


Issue: One of my clients was having a very strange behavior where he was not able to view few of the items in his SharePoint list or Library.  

Troubleshooting:

Checked the permissions on the library and list level. 

User was having full control permissions.




Tried removing and re-adding them to list and site, no success.

This issue was not happening at my end as I have FARM admin rights.

Tried login on client machine in SharePoint site with my credentials and issue still exist.

Tried login on my machine in SharePoint site with client credentials and issue was not there. 

Based on the above steps performed this is clear that this is machine specific issue.

Tried various things on the client machine such as clear IE cache, Resetting to default settings, Adding the site to trusted zone. But no success.

Resolution:  

Go to Start.
Open Run command type CMD.
This will open command prompt for you.  
Type ipconfig /flushdns and it will flush domain name server cache from you system.  



Reboot your machine and try to access SharePoint list or document library items.
It should work for you now.

I am not sure, how this resolution had resolved the problem and what it has to do with the issue. But it finally worked and we have a happy customer.

If you have any queries/questions regarding the above mentioned information then please let me know.

I would be more than happy to help you as well as resolves your issues, thank you.



Applies to: SharePoint Foundation Server 2010, SharePoint 2010.

5 comments:

  1. Good Information i like this easyyar.com

    ReplyDelete
  2. am geeting an unexpected error after doing the ipconfig/flushdns

    ReplyDelete
  3. am not able to open my home page also am getting the same error

    ReplyDelete
    Replies
    1. are you able to open the system pages of the site? i.e. http://sitename/_layouts/settings.aspx or http://sitename/_layouts/viewlsts.aspx

      Delete
    2. Is this a problem with the site collection / web application? whats the status of other web applications?

      Delete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge

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