14 September, 2013

sync to sharepoint workspace greyed out - SharePoint 2010

A SharePoint workspace is automatically synchronized with the SharePoint site as follows:
    
            -All updates you make in a SharePoint workspace are immediately sent to the SharePoint site when you save them.
    
    -All content in the SharePoint workspace and the SharePoint site is automatically synchronized as frequently as possible, at minimum every 10 minutes, depending on network traffic.


Desktop attributes:-
Windows 7 OS
Internet explorer (IE) 9.0
SharePoint 2010
Office 2010 – make sure this is office professional plus


Issue description:-
Sync to SharePoint Workspace is disabled.

Error message:-
This control is currently disabled.

How exactly it works? – Best article to understand the functionality

1)   Tried opening the site with Mozilla Firefox as well as Google chrome but still same results i.e. Sync to SharePoint Workspace option is greyed out/disabled.

2)   Installed Microsoft SharePoint workspace 2010 on the desktop and then tried to open the site again to check the results but still the option is disable.

Resolution:-
1)   Open the document library in which you are facing the problem.
2)   From the top Ribbon-Library Tools
3)   Click on Library
4)   Library Settings
5)   General Settings-Advanced Settings
6)   Go to section- Offline Client Availability
7)   Option- Allow items from this document library to be downloaded to offline clients?
8)   By default this option is set to NO
9)   Switch it to Yes- Please refer the following screenshot for more details


 That’s it- Click OK.

Go back to the document library to check the results. You should be able to see that option in enable mode.

If you have any queries/questions regarding the above mentioned
information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you.

Product applies to:
1)   SharePoint Server 2010
2)   SharePoint Foundation 2010

Reference:

3 comments:

  1. This info resolves my issue, Thank u

    ReplyDelete
  2. Please also note that having ActiveX Filtering checked under IE Tools can also cause this problem and will override all the above until unchecked, after which it works great and provided you are running in a 32 bit version of the browser. The settings apply to IE and GC as both rely on this setting.

    ReplyDelete
  3. Hi Amol, I am having different type of issue. I synced workspace and delete it but i still see file limit of 1500 files and not able to delete them I tried to clear up cache and performed clean groove as well but still not able to delete the file limit. Any suggestions

    ReplyDelete

Your feedback is always appreciated. I will try to reply to your queries as soon as possible- Amol Ghuge