Showing posts with label Cannot restore from recycle bin. Show all posts
Showing posts with label Cannot restore from recycle bin. Show all posts

15 August, 2012

Cannot restore from recycle bin

The Recycle Bin provides a safety net when deleting documents, list items, lists, folders and files. When you or site visitors delete any of these items from a Web site, the items are placed in the Recycle Bin.

Problem Description:
Unable to restore files/folders from Site Collection Recycle Bin
When we try to restore we get the following exception:

Error Message: Unable to restore ‘file name’

Troubleshooting Steps:
1)   Checked on the path from where the Folder was deleted and confirmed that it was not modified or deleted i.e. all the top-level folders/sites where intact to get to the folder.

2)   Checked for the available quota on site by means of storman.aspx
·         Open the site
·         Site actions
·         Site settings
·         Site collection administration
·         Storage allocation (storman.aspx)

All looked fine still unable to restore

Resolution:
·         Checked the Document Library where the folder had to be restored and found a folder named similar to the folder which was to be restored. E.g. RC PHASETEST4 as to RC PHASETEST3

·         So, renamed the similar folder to something else and tried restore, it worked. Once restored reverted the renamed folder to original.

If you have any queries/questions regarding the above mentioned information then please let me know. I would be more than happy to help you as well as resolves your issues, Thank you