Showing posts with label The document information panel was unable to load. Show all posts
Showing posts with label The document information panel was unable to load. Show all posts

26 January, 2010

The document information panel was unable to load. The document will continue to open. For more information, contact your sys admin.

I have a custom field type as a dropdownlist which displays the no. of users from the web site. Now I have a document library with this custom field type. When I tries to create a item it opens the MS Word instance and it gives a message as Document Information Panel is unable to load.

After lots of research and debugging the issue on my dev-env, i was able to resolve the issue.
The Steps taken for resolution:

1. Open this location- C:\Program Files\Microsoft Web Designer Tools\Office12\1033\IPEDINTL.DLL
2. copy IPEDINTL.DLL
3. paste it here- C:\Program Files\Microsoft Office\Office12\1033\IPEDINTL.DLL
4. Close all the applications that are presently open as well as all the browsers
5. Open the sharepoint site in a new browser and check the results !!

Please let me know in case of any issues.. Thanks !! I hope, the above steps will helps you to resolve your issue regarding the same !!